Points expire on the programme year, not on a rolling twelve months from when you earned them. That distinction matters more than most partners expect.
What the programme year means
Every point earned inside a programme year stays valid until that year closes, whether it landed in the first week or the last. A balance built up late in the year is worth exactly as much as one built early.
Planning a redemption
- Check the catalogue before the closing date, not after.
- Claims placed near the deadline are honoured on the date they are submitted.
- Cash redemptions need current bank details, so confirm them in advance.
If you are short
Stepping down a tier is usually better than losing the balance. A tool set today beats a two-wheeler that never quite arrives.
Placeholder article written for this rebuild. Replace with approved copy before launch.
