The DMS update changes how the app is organised rather than what it does. Your balance, history and pending claims all carry across untouched.
What changes
- You choose a role once: electrician, plumber, retailer or distributor.
- The home screen is reorganised around that role.
- Claim tracking and point history move into a single screen.
What does not change
Your registered number, your point balance, every scan you have ever made and any claim already in progress. Nothing is reset by the upgrade.
If something looks wrong
Close the app fully and reopen it once before raising a ticket. The first launch after an update rebuilds the local cache, and a stale cache accounts for most of the reports we receive in the first week.
Placeholder article written for this rebuild. Replace with approved copy before launch.
